General Port Operator (Part-Time)
The opportunity
We are seeking a flexible, motivated and dynamic person who would provide cover for our team - ensuring the safe, smooth and effective delivery of operational port services and activities.
Being a primary cover position, the hours are approximately 20 per week (part time, 0.5 full time equivalent). Our General Port Operator supports our operations by monitoring and maintaining a secure site, managing entry and exit of port users, mooring and ship services - all while delivering excellent customer service.
The General Port Operator (Level 1) key responsibilities will include:
- Providing excellent customer service to all stakeholders and port users.
- Maintaining a safe and secure site through managing access to the site, conducting patrols and reporting any concerns.
- Assist with emergency response situations.
- Providing landside wharf services by assisting with the mooring of commercial vessels, moving and cleaning hoppers, and keeping to regulatory requirements.
- Provide compliance in line with our policies and procedures and relative legislation, including or requirements for customs, biosecurity and maritime NZ.
About you
You will bring previous experience in customer service, with strong communication skills and a commitment to providing excellent support. As this role supports our landside operations, it can be physically demanding and requires you to be fit, healthy, and comfortable working in all weather conditions.
Part-time General Purpose Operator shifts may be scheduled to cover short term daily cover, or across a six on/six off roster. This ensures we continue round-the-clock coverage—24 hours a day, 7 days a week, 365 days a year. In setting yourself up for success, you ideally also have:
- Previous experience in a security position
- A great communicator with excellent customer service skills
- Can demonstrate a commitment to H&S awareness and safe practice
- A reasonable level of physical fitness and be comfortable in an environment that involves manual handling and heavy lifting
- A positive and proactive approach toward teamwork
- Proven ability to work collaboratively and remain calm under pressure
Our values
At Port Taranaki our values guide us on how we act with one another and how we make decisions within our business. Demonstration of these values will be key to your success:
- Our people come first: we take care of each other and our communities.
- Integrity guides us: we trust each other and act with respect and honesty, even when it is challenging.
- We embrace the future: we strive for improvement through innovation and learning.
- We collaborate to succeed: we work as a team, helping each other succeed.
What we offer
Port Taranaki is an important economic and supply chain asset for Taranaki and beyond – connecting our key regional industries with the world. We are prepared for change and embracing new ways of working, ensuring we continue to deliver for our customers, and the region, in being the Pride of Taranaki.
We offer an environment where continuous learning and professional development is encouraged, as well as the ability to work autonomously - expertise and guidance at hand when you need it. We consider your wellbeing to be a priority and we support you with great flexibility initiatives as well as having a respectful approach to diversity, inclusion, and equity in the workplace.
If this sounds like an opportunity you would enjoy, and you're motivated to contribute to the overall success of Port Taranaki Limited, please apply now with your CV and Cover Letter.
We will begin reviewing applications as they arrive - including conducting interviews. We will close this role when a successful candidate has been appointed.
All candidates must already hold the required residency status to work in New Zealand and be able to satisfy a Ministry of Justice Criminal background Check. Candidates must also hold a full NZ driver’s license.
